1. Introduction
Tevo AI (“we,” “us,” or “our”) operates the website at ai.tevo.ltd and provides a hospitality operating system platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
2. Information We Collect
Information You Provide
- Demo request form: name, email address, company name, role, and any message you include.
- Email correspondence: any information you send us via hello@tevo.ltd.
Automatically Collected Information
- Usage data: pages visited, time spent, referral source, and browser type.
- Device information: device type, operating system, and screen resolution.
- Cookies: we use essential cookies to ensure site functionality. We do not use advertising or tracking cookies.
3. How We Use Your Information
- To respond to your demo requests and inquiries.
- To improve and optimize our website and services.
- To send relevant product updates if you have opted in to receive them.
- To detect and prevent fraud or unauthorized access to our services.
- To comply with legal obligations.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers: trusted partners who help us operate our website, conduct business, or serve you (subject to confidentiality agreements).
- Legal requirements: when required by law, regulation, or legal process.
- Business transfers: in connection with a merger, acquisition, or sale of assets.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Demo request data is retained for up to 24 months from the date of submission.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict the processing of your data.
- Request data portability.
- Withdraw consent at any time.
To exercise any of these rights, contact us at hello@tevo.ltd.
8. Third-Party Services
Our website uses the following third-party services:
- Google Fonts: to serve web fonts (Instrument Serif, Manrope, Material Symbols). Google may collect usage data per their privacy policy.
We are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of our services after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hello@tevo.ltd
- Website: ai.tevo.ltd